F.A.Q.
What is your billing policy?
We charge the price of the shirt plus shipping as calculated and shown in your shopping cart. No other charges will be applied. We process payments through PayPal's SSL secured offsite transaction processing engine. We do not store customer credit card information. Your transaction with ZidTees.com is safe! Through PayPal we accept PayPal payments directly, AMEX, Visa, Discover, and MasterCard. You'll be taken to the PayPal site where you *do not* need to register an account if you don't have one. You can pay one time by credit card by choosing the "Don't have a PayPal account option".
Where do shirts ship from?
Depending on your order we will ship from one of our facilities in Ontario, Canada or New York State, USA.
Do you provide tracking numbers?
Yes! We provide tracking numbers for all United States orders! Tracking numbers will be provided 24-48 hours after your item has shipped out and will be available online. To find your status tracker, please check your confirmation email.
Do your shirts come from safe facilities for workers?
Yes! We use Alstyle brand shirts which are produced in North America.
What is the average wait time?
All orders are produced within 24 hours, but usually within a few hours of receiving your order. Most shirts are shipped out the same day we receive your order.The average shipping times are estimates for each country. Shipments can vary on carriers and holiday schedules:
- United States:
- 1-4 business days
- Canada:
- 1-4 business days
- United Kingdom::
- 5-10 business days
- Mexico:
- 3-7 business days
- Other international countries:
- 7-14 business days.